ClarityCalc Terms of Service
Last updated: April 4, 2026
These Terms of Service (“Terms”) govern your access to and use of ClarityCalc, a pricing and profitability platform for managed service providers, operated by Codedaptive LLC (“Codedaptive,” “we,” “us,” or “our”). ClarityCalc is available at app.claritycalc.io and related services (collectively, the “Service”).
By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, do not use the Service.
1. Your Account
When you create an account, you must provide accurate and complete information. You are responsible for maintaining the security of your account credentials, including your password and any multi-factor authentication methods.
You are responsible for all activity that occurs under your account. If you become aware of any unauthorized use, contact us immediately at support@claritycalc.io.
The person who creates an organization on the Service is designated as the Owner and is responsible for managing access for other users within that organization.
2. The Service
ClarityCalc provides tools for managed service providers to model service pricing, manage client plan composition, track margins, and generate client-facing documents.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will make reasonable efforts to notify you of material changes, but the Service is provided without any guarantee of availability or uptime. During the current early access period, no service level agreement (SLA) is in effect. We do not guarantee any specific uptime percentage or response time.
3. Free and Paid Plans
The Service offers both free and paid plans.
Free Plan. The free plan provides access to a limited set of features with usage caps. No payment is required. We reserve the right to modify free plan limits at any time.
Paid Plans. Paid plans remove usage limits and provide access to the full feature set. Paid plans are billed monthly through our payment processor, Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring monthly basis.
Pricing.Current pricing is listed on our website. We may change pricing with 30 days’ advance notice by email. Price changes take effect at the start of your next billing cycle after the notice period.
4. Cancellation and Refunds
You may cancel your paid subscription at any time through the billing management portal accessible from your account settings.
When you cancel, your subscription remains active until the end of your current billing period. You will continue to have full access to paid features during this time.
No refunds are provided for partial billing periods. When your subscription ends, your organization will be deactivated and access to the Service will be suspended.
5. Data After Cancellation
When your organization is deactivated following cancellation, your data is retained for 90 days. During this period, you may contact us at support@claritycalc.io to request a data export or to reactivate your subscription.
After 90 days, your data will be permanently deleted. This action is irreversible.
We strongly recommend exporting your data before your subscription ends. Export tools are available within the Service.
6. Your Data
Ownership.You retain all rights to the data you and your users enter into the Service (“Your Data”). We do not claim any ownership of Your Data.
License. By using the Service, you grant us a limited, non-exclusive license to process, store, transmit, and display Your Data solely for the purpose of providing and improving the Service. This license ends when Your Data is deleted from our systems.
No Other Use. We will not sell, rent, or share Your Data with third parties for their own purposes. We do not use Your Data to train machine learning models, build competitive products, or for any purpose other than providing the Service to you.
Export. You may export your product catalog and client data at any time using the export tools available within the Service. We believe your data should never be held hostage.
7. Data Location and Security
Your Data is stored on servers located in the United States, hosted by Vercel (application hosting) and Neon (PostgreSQL database). Both are established infrastructure providers with their own security certifications and practices.
We employ industry-standard security measures to protect Your Data, including encrypted connections (TLS), encrypted authentication credentials, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
If we become aware of a data breach that affects Your Data, we will notify you by email within a commercially reasonable timeframe.
8. Acceptable Use
You agree not to:
- Share your login credentials with anyone outside your organization
- Attempt to access accounts, data, or systems that do not belong to you
- Use the Service for any illegal purpose or in violation of any applicable law
- Use automated scripts, bots, or scrapers to access the Service
- Attempt to reverse engineer, decompile, or extract source code from the Service
- Interfere with or disrupt the integrity or performance of the Service
- Upload or transmit malicious code, viruses, or harmful data
We reserve the right to suspend or terminate your account if we determine, in our sole discretion, that you have violated these Terms.
9. Intellectual Property
The Service, including its design, code, features, documentation, and branding, is owned by Codedaptive LLC and is protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described here.
“ClarityCalc” and the ClarityCalc logo are trademarks of Codedaptive LLC.
10. Limitation of Liability
To the maximum extent permitted by applicable law:
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall Codedaptive LLC, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Service.
Our total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the total amount you paid to us in the three (3) months immediately preceding the event giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Codedaptive LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
12. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will update the “Last updated” date at the top of this page and notify you by email.
Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you should stop using the Service and cancel your subscription.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Texas.
14. General
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Codedaptive LLC regarding the Service.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
15. Contact
If you have questions about these Terms, contact us at:
Codedaptive LLC — support@claritycalc.io